No pins showing when trying to unlock authorization zone

Although I recently successfully pre-unlocked an authorization zone through the DJI Unlock webpage, now when I go to the page on my iPad or my desktop, the map on which to choose a zone has no “pins” on which to click — not just in the area I wish to fly but anywhere on the map at all. I have triedlogging out and logging back in, restarting my browser and everything else I can think of, but there is no way to choose a zone for unlocking. It’s very frustrating, and a search shows others have…

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