DJI shipment stuck in Memphis

OK, what do I do now?

My $1,600 shipment from DJI China is stuck just a few hours away from me in Memphis, and the documentation was “illegible”? What, written in Chinese, I suppose? Is it up to ME to figure this out? Surely, DJI ships to the US almost daily, so what’s the problem?

Has anyone had this situation before?

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